ThemeForest Reviews
Based on 32 customer reviews and online research, themeforest.net has a consumer rating of 2.8 out of 5 stars, indicating that most customers are generally satisfied with ThemeForest.
5 Stars(12)
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4 Stars(2)
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3 Stars(1)
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2 Stars(2)
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1 Star(15)
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How would you rate ThemeForest?
Top Reviews
I have purchased a theme for $59USD which claims that its fast, the code is to high standards, easily modified, and has great support. However, the problems began soon after my purchase, firstly with some broken code that was causing timeout issues on my webhost. I brang this up with support, 3 days later was told to simply change my hosting because other people have been using it just fine. NO, I do not want potentially crappy code to take down my site at the worst possible time. Then came other irritations like having overly complicated systems that should just be left to plugins to handle. Even the most simple modifications require developer or support (which is incredibly slow). The website, takes over 10 seconds to load even though I was promised fast speeds up there with the best themes. And the final straw, when I tried to warn others about a shady developer with poorly written code and a bunch of other issues, my review was promptly deleted. This is deception and themeforest/envato needs to be sued. Because people look at reviews to determine whether something is worth buying or not. I have not yet requested a refund, but I will be filing a chargeback with paypal if I don't get every cent back because I was not delivered what was promised.
So many people can't be wrong, I ignored these reviews and here I am writing. Never buy anything from these following domains: AudioJungle, ThemeForest, VideoHive, GraphicRiver, 3DOcean, CodeCanyon, PhotoDune, ElementsStudio. They are all owned by the same scam company. They will gobble all your money and lock your account with some silly excuse.
They will never unlock your account and You will end paying more money. Never buy anything from them, You can donate the money to some charity rather than these crooks. They will never allow you to rate negatively unless you rate 5 star. If you will insist with your reviews, They will lock your account and never reply to your emails.
Such despicable cheats.
Customer Reviews (32)
After having an account here. Now I have to go out of my way to log into this garbage so they will stop emailing me because of course they illegally do not provide an email unsub button.
I bought the Theme from the ThemeForest site, from stating I start facing the problem. And it's hard to get support. When I left the feedback about the product and support its removed by ThemeForest theme. Why so? Why no protection for buyers? And why they want to protect the seller?
This company has the worst customer service I have ever experienced in Australia. Its so hard to get through to anyone, and they act like they don't even care about you. If you buy a dud theme, and you want your money back, it's near impossible. Is there anyone even working there??
No customer service, locked out of my account as link to verify my email address is broken.
Asked to email in from PayPal email address to confirm ownership (this is a different email address to the account email), did that, and then received an email saying they will only communicate with the "account" email address despite clearly explaining that it is to verify my ownership of the PayPal, and followed up with another email from the account email address too.
They respond with generic emails, and clearly they are either incredibly dumb, or they're pretending to be dumb and just stealing money.
Bought a theme with corrputed files and they refuse to refund. Coulnt belive it this could happend nowadays.
They just steal your money. None of what they provide worked. There is no customer service because they would not be able to carry out the theft. They steal. They are scammers. They are thieves.
My favorite site for quality themes and plugins!
I like themeforest all service,,
And i love themeforest
I always need themeforest. Best selling products, best support.. go for best!
It's both a shame and an insult to the spirit of good business practice, for theme forest to delete negative reviews on items. I had a very bad experience with a theme and I gave a honest detailed review. A few days later my review is nowhere on the site and so the item keeps deceitfully covered in the positive reviews that themeforest chooses to keep around. Unbelievable
ThemeForest Questions & Answers
Posted on 03/31/2019
I am still trying... they have very slow if no support.
Posted on 08/04/2019
It is very easy for some and hard for others. Atleast it was easy for me.
Posted on 08/05/2019
It is a legit firm. There is no problem with legitimacy of the firm.
Posted on 04/01/2019
It is hard to say... they have sucky support I can tell you that... they take your money and give you no product in a timely manner you have to email support repeatedly and hope for a reply.
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